Monday, 13 October 2008

No-one wishes for either role of course, but most of us will be carers or cared for at some stage in our lives. At any given time, Britain has an invisible army of around 6 million carers providing much-needed help and support to a partner, relative, friend or neighbour. Carers in Herts provides help and support to those providing help and support.

Today it was my pleasure to deliver a short course on Implementing PQASSO to a group of managers from Carers in Herts. It was very rewarding to see the participants get to grips with PQASSO and identify how they could use it to support their work and deliver improvements to their service users. I thoroughly enjoyed the day.