Friday, 29 August 2008

Andrea Allez of NAVCA spent the day with us reviewing our submission for the NAVCA quality award. Over the years, I have worked on several quality awards and these NAVCA standards and evidence requirements are pretty tough. But the process has also been extremely helpful in identifying strengths and weaknesses. Thankfully, Vanessa Levy (our Development and Training Officer) was here and she was tremendous – along with other staff and trustees who contributed. At the end of the day, Andrea gave some very helpful feedback. We wait with bated breath.

While Vanessa was taking the lead on QA, I was wrestling with some thorny IT problems – Connexions have changed their on-line database and our Connexions staff can’t get past the new security. I finally managed to resolve things at about 7:00 pm and headed off for a week’s leave.